Problem trades are ‘eating up forex profits’ -- SunGard

The lost margin is a result of staff and compensation costs, said SunGard ePI, the processing unit of US treasury trading technology firm SunGard, which carried out the survey.

"Clearly, the potential for profit enhancement through effective automation in the top 500 banks is still considerable, especially in today’s heightened risk environment," concluded the firm.

Despite the potential costs, only one-third of these institutions have fully automated their FX exception management processes

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