FX Week

Buy-side demands unmet, says survey


LONDON -- Buy-side foreign exchange clients want better service and communication from their sell-side counterparts, according to a survey made public last week.

The survey found over one third of those polled believed sell-side partners’ knowledge about their firms and their needs was of high importance -- more important than fees and sector specialism.

But the survey also found that the majority of those questioned believed the performance on the sell side in this area was well below par.

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