Combined sales teams take off

In response to client demand for one point-of-sale contact, many banks are increasingly retraining to combine forex, bonds and other financial markets sales teams.

According to officials at Deutsche Bank, UBS Warburg and Credit Agricole Indosuez, which have adopted the new model, the benefits are far-reaching.

In addition to client satisfaction -- CAI reported a "very positive response" from its client base as a result of its new set-up -- cross-product coverage is also a bonus from the sales

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