Modern technology to salvage reputational risk management

Long-term benefits of adopting cloud-based surveillance will far outweigh initial high costs, says Greenwich Associates report

Mastering voice: Greenwich report points out the challenge for market participants is to manage voice trading better by using voice technology that integrates with analytic solutions

The efficiency of modern technology provides the means for firms in the financial industry to manage their reputational risk and remain competitive, compliant and profitable, states Greenwich Associates in a recent report, Electronifying relationships: managing institutional and reputation risk.  

With the reputation of the financial industry taking a battering in the aftermath of the financial crisis of 2008, and the ensuing Libor and FX scandals, firms have been seeking a way to manage their