Thomson Reuters shows eye for detail

"A host of small improvements across the board to the RET product and the customer service has paid off, and has taken quality to new levels," he said. An example this year was the addition of a flexible asset-class trading functionality that enables new asset classes to be added in weeks, rather than months. "This year we have added interest rate swaps, caps/floors and foreign exchange options," he added.

The vendor saw 260,000 deals by hosted clients on RET in October 2008, up 45% from October

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