FX surveillance gets personal in hunt for market abuse

Algorithms underpinning today’s platforms are learning traders’ habits – even their voice won’t escape detection

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Intelligent ear: it is claimed the new platforms go beyond detecting the use of codewords and derogatory language

In the spring of 2016, a former head of FX trading at a large dealer bank in the US was asked to participate in a beta test. The product under consideration was a type of voice surveillance trained to pick up keywords that could later return to haunt the bank.

Only three years earlier, allegations were swirling that banks used electronic chatrooms and other media to rig currency benchmarks. Yet, by July, the promising new gizmo was out the door. Unimpressed by disparate findings from the tech,

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